We are proud to introduce Dr. Fried & Partner, a management consultancy with extensive expertise in the areas of Travel & Transportation as well as Sales & Service.
Our team consists of highly qualified experts who are characterised by passion, engagement and knowledge of the industry. We work together to develop innovative concepts, successfully manage projects and achieve sustainable results for our clients.
Dr. Markus Heller and Stephan Haller
Managing partners of Dr. Fried & Partner GmbH
Berlin, March 2026 – Under the motto ‘Leading Tourism into Balance.’, ITB Berlin Convention once again brought together representatives of the international travel industry. In the Tour Operator & Travel …
On January 29, 2026, the Globus Award 2025 ceremony took place in Frankfurt. Among the honorees were tourism service providers who delivered the best travel agency service in 2025. The …
Assessment of current situation improves again – expectations rise significantly Munich & Berlin, 15 January 2026 – Dr. Fried & Partner and ITB Berlin publish the latest results of the …
On 3 March 2026, it will be that time again: ITB Berlin Convention will bring together the most important players in the international tourism industry to discuss forward-looking industry topics. …
The tourism industry is under intense pressure to change: demand cycles are becoming shorter, booking channels more fragmented, and price fluctuations more dynamic. At the same time, expectations for a …
61% of consumers visit a company’s website or customer portal first before seeking direct contact(Deloitte, 2022). At the same time, a successful self-service transaction costs an average of only $0.10, …
