At this year’s annual conference of the German Travel Association (DRV) in Morocco, Dr. Markus Heller, Managing Partner of Dr. Fried & Partner, opened the first event block of the …
In the new episode of the travelholics podcast from fvw | TravelTalk, Dr. Markus Heller, Managing Partner at Dr. Fried & Partner and Managing Director of Travel Data + Analytics …
On November 9, 2022, Thomas Sailer (Director Global After Sales & Authorized Representative at Gardena) and Stephan Haller (Managing Partner Dr. Fried & Partner) offered an expert forum at the …
At the symposium and anniversary event of the Frankfurt University of Applied Science on October 7, 2022, with the topic “Travel agency of the future – the challenge of digitalization …
Current crises like the Covid-19-pandemic, the war in Ukraine as well as geopolitical developments and climate change are causing a lot of companies immense problems in the production of goods …
For those who have been in the industry for a few years, it seems like yesterday: yield management was a newfangled word, last minute was still modern, and travel sales …
Together with Jörg Kablitz (Managing Director, PayPal DACH), Dr. Markus Heller presented the Travel Compass 2022 from PayPal and Dr. Fried & Partner at the ITB on 9 March, the …
Everybody is talking about New Work these days, but how do managers deal with it best? How can the everyday working life be organized more flexibly for employees, yet efficiently …
Despite advancing digitalisation, such as the use of self-service and bots, the number of contacts that need to be processed manually is increasing in many sales and service units. It …
