Globus Award 2025
On January 29, 2026, the Globus Award 2025 ceremony took place in Frankfurt. Among the honorees were tourism service providers who delivered the best travel agency service in 2025. The …
ITB Berlin Convention 2026: Programme Overview Tour Operator & Travel Sales as well as Carrier & Cruise
On 3 March 2026, it will be that time again: ITB Berlin Convention will bring together the most important players in the international tourism industry to discuss forward-looking industry topics. …
Customer experience management in tourism – why now and why we take a holistic approach
The tourism industry is under intense pressure to change: demand cycles are becoming shorter, booking channels more fragmented, and price fluctuations more dynamic. At the same time, expectations for a …