In January, Dr. Fried & Partner and Reisevor9 conducted an online survey on the assessment and opinion on the future of travel distribution in order to gain a better understanding of the challenges and opportunities. Reisevor9 has summarized the most important findings in three articles.
How travel agencies assess their current situation – (Part 1/3)
A survey conducted by Dr. Fried & Partner together with Reisevor9 on the current sales climate shows that travel agency professionals are largely positive about the past year. Nevertheless, many respondents expressed concerns about future developments. Rising prices and changing customer behavior pose new challenges for the industry. You can read more about this in the Reisevor9 article.
How travel agencies deal with service charges – Part (2/3)
Service fees are not yet established across the board in many travel agencies. According to a survey on the current sales climate conducted by Dr. Fried & Partner with Reisevor9, such a fee is only charged on average for every sixth consultation. You can read more about this in the Reisevor9 article.
How the world of work in travel agencies is changing – Part (3/3)
Many travel agencies now have fewer employees than before the coronavirus pandemic. According to a survey on the current sales climate conducted by Dr. Fried & Partner with Reisevor9, around 45% of the travel agencies surveyed stated that they are currently operating with a reduced workforce. You can read more about this in the Reise vor9 article.
