Nowadays, tour operators are increasingly in “crisis mode” due to the unstable geopolitical situations, the effects of climate change, growing cybercrime and numerous strikes. In order to overcome the associated …
Many companies, especially those with technical products, are currently experiencing strong sales growth. Where there is a lot of sales, there is also a lot of work involved in service …
In the corporate context, the topic of sustainability usually focuses on the sustainable production of products and services. However, service can also use business models and initiatives to increase the …
