In the new episode of the Reisevor9 podcast, Dr Markus Heller, managing partner at Dr. Fried & Partner and managing director of Travel Data + Analytics GmbH, talks to editor-in-chief Christian Schmicke about his assessment of the current changes in travel distribution.
The following is an article entitled ‘Podcast: The most important developments in travel agency sales’ by Christian Schmicke, published on 26 February 2025 on reisevor9.de, quoting:
‘In addition to the joint survey with Reise vor9, Heller’s management consultancy has recently conducted further studies on the current structures in the German sales market and on the earnings situation in travel agency sales. In the podcast, we shed light on current business developments, but also on perspectives in the face of growing economic and geopolitical concerns and hardships. We also talk about how the earnings situation is developing.’
In the podcast, Heller and Schmicke also address the much-discussed topic of service fees and look at what has happened in this regard in the meantime. They also shed light on their role in terms of business management for travel agencies. At the end of the conversation, they take a look at how the working world in travel agencies is changing and how it will continue to change in the future.
Listen to the Reise vor9 podcast episode here: