On 25th January 2024, the Globus Award 2023 ceremony took place in Frankfurt. Among other awards, the tourism service providers who provided the best travel agency service in 2023 were honored. The online vote was conducted for the seventh time in a row by Dr. Fried & Partner on behalf of touristik aktuell – the trade magazine for tourism professionals.
This year there was a record number of survey participants: Almost 2,900 travel agency employees voted in the categories of best all-round tour operator, specialist tour operator, cruise operator, hotel chain and tourist office. The assessment considered factors such as the availability of service centers, competence and speed, goodwill and marketing support. The top service providers from 2022 were once again at the top of the rankings this year.
Schauinsland Reisen and Chamäleon again lead the field for all-round and specialty tour operators respectively
The winners in the tour operator category from the last two years are once again in first place this year. Schauinsland Reisen takes first place among all-round tour operators, while Chamäleon is the leader among specialty tour operators. DER Touristik and Alltours are second and third among the all-round tour operators. Studiosus/ Marco Polo Reisen is in second place and Phoenix Reisen in third place among the specialist tour operators.
Top 3 hotel chains and cruise operators from 2022 again in first place in 2023
The hotel chains Iberostar, RUI and Aldiana also offered excellent travel agency service in 2023 and, as in the previous year, took 1st, 2nd and 3rd place.
The top cruise operators from 2022 also remained true to their course and, as in the previous year, are spread across the top three ranks: AIDA Cruises in 1st place, TUI Cruises in 2nd place and Phoenix Reisen in 3rd place.
Dubai has the best tourist board
In 2023, the Dubai Tourist Board offered the best travel agency service. As in 2022, the Dominican Republic was voted in 2nd place. Spain is in 3rd place.
Globus Award also goes to sales representatives for the first time
In 2023, the best sales representatives/ sales managers were also honored for the first time. In a pre-selection in September 2023, the top 40 sales representatives were determined, who could later be voted for in the Globus survey. Eva Sick from Sunny Cars came out on top in 1st place. Vangelis Vassiliou from Grecotel secured 2nd place, while Bianca Schwarze from Schauinsland Reisen took 3rd place.
Awards for travel agencies
In addition to the online vote for the best tourism service providers and sales representatives, a selected jury of travel agency, sales and marketing specialists chose travel agencies with particularly innovative and successful concepts.
A wonderful Globus Night
We are delighted for all the winners of the Globus Award 2023 and congratulate them on their great achievements for the tourism industry! As always, it was a wonderful celebration with an exuberant atmosphere. Many thanks to the organization and the very good cooperation in the online voting with touristik aktuell, Matthias Gürtler and his team. We look forward to the next Globus Award Night!