In the new episode of the Reisevor9 podcast, Dr Markus Heller, managing partner at Dr. Fried & Partner and managing director of Travel Data + Analytics GmbH, talks to editor-in-chief …
From March 7 to 9, the most important players in the international travel industry will come together again at the ITB Berlin Convention 2023 under the motto “Mastering Transformation” to …
At this year’s annual conference of the German Travel Association (DRV) in Morocco, Dr. Markus Heller, Managing Partner of Dr. Fried & Partner, opened the first event block of the …
On November 9, 2022, Thomas Sailer (Director Global After Sales & Authorized Representative at Gardena) and Stephan Haller (Managing Partner Dr. Fried & Partner) offered an expert forum at the …
Current crises like the Covid-19-pandemic, the war in Ukraine as well as geopolitical developments and climate change are causing a lot of companies immense problems in the production of goods …
Despite advancing digitalisation, such as the use of self-service and bots, the number of contacts that need to be processed manually is increasing in many sales and service units. It …
