{"id":18202,"date":"2026-03-06T15:34:24","date_gmt":"2026-03-06T14:34:24","guid":{"rendered":"https:\/\/fried-partner.de\/?p=18202"},"modified":"2026-03-06T15:35:16","modified_gmt":"2026-03-06T14:35:16","slug":"leading-tourism-into-balance-highlights-of-the-itb-convention","status":"publish","type":"post","link":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/","title":{"rendered":"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019"},"content":{"rendered":"\n<p>Berlin, March 2026 \u2013 Under the motto \u2018Leading Tourism into Balance.\u2019, ITB Berlin Convention once again brought together representatives of the international travel industry. In the <em>Tour Operator &amp; Travel Sales<\/em> and <em>Carrier &amp; Cruise<\/em> tracks, curated by Dr Markus Heller and the team at Dr Fried &amp; Partner, leading representatives from tourism, mobility, technology and platform economics discussed key questions shaping the future of the industry: How are distribution and customer behavior evolving? What role will platforms, AI and data play in the future? And how are business models changing in an increasingly interconnected travel ecosystem?<\/p>\n\n\n\n<p>During the sessions, several developments became particularly clear:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Distribution is becoming more strategic:<\/strong> The balance between direct sales, platforms and OTAs is becoming a key competitive factor<\/li>\n\n\n\n<li><strong>AI is changing the customer journey:<\/strong> From inspiration to planning to booking, new models of interaction are emerging between customers, platforms and providers<\/li>\n\n\n\n<li><strong>Business models are evolving:<\/strong> Airlines, cruise lines, rail providers and tour operators are increasingly thinking about distribution, products and partnerships in an integrated way<\/li>\n\n\n\n<li><strong>Customer experience is becoming more differentiated:<\/strong> Personalisation, convenience and new offer formats are gaining in importance<\/li>\n<\/ul>\n\n\n\n<p>For those who could not attend the sessions live \u2013 or would like to revisit individual sessions \u2013 all recordings are available below:<\/p>\n\n\n\n<p><strong>Exclusive Preview from the Travel Compass 2026 Study \u2013 How Market Development Is Driven by New Business Models and AI<\/strong><\/p>\n\n\n\n<p>This session provides an exclusive preview of the findings of the <a href=\"https:\/\/www.paypal.com\/de\/campaign\/enterprise\/travel\/download\" type=\"link\" id=\"https:\/\/www.paypal.com\/de\/campaign\/enterprise\/travel\/download\">Travel Compass 2026 study<\/a>. What developments are currently driving the travel market \u2013 and how are AI and new business models changing competition? The analysis provides key market data and classifies the most important trends for tour operators, distribution and platforms.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_5ffee917d6e0bbabb07f05c34662ce82\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;Travel Compass 2026 Study \u2013 How Market Development Is Driven by New Business Models and AI&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-5ffee917d6e0bbabb07f05c34662ce82\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-5ffee917d6e0bbabb07f05c34662ce82\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_5ffee917d6e0bbabb07f05c34662ce82 = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;Travel Compass 2026 Study &ndash; How Market Development Is Driven by New Business Models and AI&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/864yAXLPpR4?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>Shaping the Future of Tour Operating \u2013 How AI-Driven Digital Transformation is Redefining Business Models and Industry Leadership<\/strong><\/p>\n\n\n\n<p>How can tour operators remain relevant when platforms with high customer traffic, modern tech architectures and AI-driven innovation are shaping the market? The panel explores the structural strengths of integrated tour operator (orchestration, responsibility, security) \u2013 and discusses the steps required to modernise legacy systems, data and working methods so that AI creates a real competitive advantage.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_7fdaf6e249f6f22509bf86e84a20de2a\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;Future of Tour Operators \u2013 How AI-Driven Transformation is Redefining Business + Industry Leadership&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-7fdaf6e249f6f22509bf86e84a20de2a\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-7fdaf6e249f6f22509bf86e84a20de2a\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_7fdaf6e249f6f22509bf86e84a20de2a = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;Future of Tour Operators &ndash; How AI-Driven Transformation is Redefining Business + Industry Leadership&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/UA96VKWghG4?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>Beyond Flights and Hotels \u2013 Does the Future of Tour Operating Lie in the Stay?<\/strong><\/p>\n\n\n\n<p>What will be the future role of the \u2018stay\u2019 in value creation and differentiation in tour operating? The panel discusses how the industry&#8217;s focus is increasingly shifting from transport and accommodation to the \u00a0design of the stay phase at the destination. The focus is on how activities, experiences and services can be more closely integrated into the overall product \u2013 and what role platforms, data and AI play in orchestrating a seamless travel experience.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_238a6f41076880f0fe76de299af5995b\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;Beyond Flights and Hotels \u2013 Does the Future of Tour Operating Lie in the Stay?&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-238a6f41076880f0fe76de299af5995b\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-238a6f41076880f0fe76de299af5995b\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_238a6f41076880f0fe76de299af5995b = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;Beyond Flights and Hotels &ndash; Does the Future of Tour Operating Lie in the Stay?&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/IsGxuUVcl5I?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>Aktuelle Weichenstellungen beim DRSF &#8211; Erfahrungen und Empfehlungen f\u00fcr die Reisewirtschaft (German only)<\/strong><\/p>\n\n\n\n<p>What lessons can be learned from the first few years of the German Travel Security Fund? In this interview, Prof. Dr. Ali Arnaout provides insights into the structure of the system, the test it faced during the FTI insolvency and the current challenges facing the fund. The focus is on questions about future financing, the further development of the security concept and the role of data and crisis management in ensuring more resilient protection for the travel industry.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_7d85c4462d828da86a3dec81616a0baf\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;Aktuelle Weichenstellungen beim DRSF \u2013 Erfahrungen und Empfehlungen f\u00fcr die Reisewirtschaft&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-7d85c4462d828da86a3dec81616a0baf\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-7d85c4462d828da86a3dec81616a0baf\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_7d85c4462d828da86a3dec81616a0baf = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;Aktuelle Weichenstellungen beim DRSF &ndash; Erfahrungen und Empfehlungen f&uuml;r die Reisewirtschaft&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/xaiSnALRztI?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>The Critical Success Factors in a Data- and AI-Driven Sales World<\/strong><\/p>\n\n\n\n<p>What determines whether AI creates a real competitive advantage in travel sales \u2013 or remains just a buzzword? In this panel, industry experts discuss the importance of data quality, system integration and a culture of experimentation in order to successfully use AI in pricing, personalisation and sales. The focus also lies on the question of how the travel market could evolve from classic search logic to more data-driven recommendation and inspiration models.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_3bd5de504930216ec7337f8b1d2249c4\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;The Critical Success Factors in a Data- and AI-Driven Sales World&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-3bd5de504930216ec7337f8b1d2249c4\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-3bd5de504930216ec7337f8b1d2249c4\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_3bd5de504930216ec7337f8b1d2249c4 = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;The Critical Success Factors in a Data- and AI-Driven Sales World&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/rsKoNaoikJw?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>GDS in Transition \u2013 New Models in Global Distribution<\/strong><\/p>\n\n\n\n<p>How is NDC changing global distribution \u2013 and what does that mean specifically for travel sellers, airlines and GDS platforms? In this session, Sabre, Amadeus, Travelport and Travelsoft discuss how workflows, serviceability and content differentiation are evolving. The focus also includes modern airline retailing (offer\u2013order\u2013deliver), modular platform architectures and the question of who will \u2018retail\u2019 travel in the future \u2013 as well as the role that agentic AI will play as a new discovery and service channel.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_a98661717dcf2347b3bb14ed405ea682\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;GDS in Transition \u2013 New Models in Global Distribution&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-a98661717dcf2347b3bb14ed405ea682\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-a98661717dcf2347b3bb14ed405ea682\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_a98661717dcf2347b3bb14ed405ea682 = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;GDS in Transition &ndash; New Models in Global Distribution&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/BDopPzFPRxo?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>The Impact of Agentic AI on the Shopping and Purchasing Habits of Airline Travellers<\/strong><\/p>\n\n\n\n<p>How is Agentic AI changing the search, booking and service behaviour of airline customers \u2013 and what does this mean for direct sales, distribution and control over customer contact? The discussion makes it clear that while inspiration and service are already benefiting in measurable ways, shopping and booking are still in the early stages of development \u2013 API\/offer readiness, payment capability in conversational flow and new \u2018connected trip\u2019 orchestration will be decisive factors. At the same time, the strategic question arises as to whether Agentic AI is primarily an evolution of the airline&#8217;s own sales or whether power and margins are shifting towards new intermediation models.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_754f4cdb9597da632e6025830175eb6a\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;The Impact of Agentic AI on the Shopping and Purchasing Habits of Airline Travellers&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-754f4cdb9597da632e6025830175eb6a\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-754f4cdb9597da632e6025830175eb6a\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_754f4cdb9597da632e6025830175eb6a = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;The Impact of Agentic AI on the Shopping and Purchasing Habits of Airline Travellers&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/o85MwWaXA1c?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>Leisure First? \u2013 The Growing Importance of Leisure Travel for Airline Strategies<\/strong><\/p>\n\n\n\n<p>How strongly does leisure travel influence the strategic orientation of airlines today? The discussion focuses on the role of vertically integrated models (airline + tour operating), dealing with seasonality, and the question of how airlines can align their capacity and revenue management more closely with tourist demand. At the same time, it is becoming clear that traditional allotment models are increasingly being replaced by dynamic distribution and actively managed capacity across multiple sales channels.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_fad8075e9af1625f13ac8b90d9f04fff\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;Leisure First? \u2013 The Growing Importance of Leisure Travel for Airline Strategies&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-fad8075e9af1625f13ac8b90d9f04fff\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-fad8075e9af1625f13ac8b90d9f04fff\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_fad8075e9af1625f13ac8b90d9f04fff = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;Leisure First? &ndash; The Growing Importance of Leisure Travel for Airline Strategies&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/abc0DUA1axI?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>Outlook of Long-Distance Rail and beyond \u2013 Cross-Border Networks, Multimodal Connectivity and Changing Distribution Structures<\/strong><\/p>\n\n\n\n<p>The panel discussion makes it clear that there is great potential for cross-border long-distance rail transport \u2013 however, the biggest bottlenecks are not so much on high-speed lines as in hubs, stations and stabling and maintenance capacities. At the same time, the digital level is also decisive for further growth: without seamless end-to-end journey planning, multimodal connections and better distribution (findability, bookability, after-sales), the international rail share will remain limited.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_570b3e84e4c502fd94416b51ba0e67b4\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;Long-Distance Rail + Beyond \u2013 Cross-Border Networks, Connectivity + Changing Distribution Structures&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-570b3e84e4c502fd94416b51ba0e67b4\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-570b3e84e4c502fd94416b51ba0e67b4\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_570b3e84e4c502fd94416b51ba0e67b4 = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;Long-Distance Rail + Beyond &ndash; Cross-Border Networks, Connectivity + Changing Distribution Structures&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/UGAZt_PRuXU?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>Growth, Saturation, Segmentation \u2013 Cruise Industry Between Boom and Balance<\/strong><\/p>\n\n\n\n<p>The cruise industry continues to grow \u2013 not only in terms of capacity, but also in terms of differentiation (target groups, brands\/products, destination offerings). At the same time, shipyard capacities and infrastructure (e.g. shore power, fuel availability) are limiting the pace of growth \u2013 which is why regulatory certainty and close cooperation with ports\/destinations are crucial, also to better manage overtourism.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_22a59dd32701fdf0674dc4c5753fb874\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;Growth, Saturation, Segmentation \u2013 Cruise Industry Between Boom and Balance&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-22a59dd32701fdf0674dc4c5753fb874\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-22a59dd32701fdf0674dc4c5753fb874\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_22a59dd32701fdf0674dc4c5753fb874 = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;Growth, Saturation, Segmentation &ndash; Cruise Industry Between Boom and Balance&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/LC0mCzHuV-Y?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p><strong>The Future of Cruise Distribution \u2013 Online and Direct Channels in Focus<\/strong><\/p>\n\n\n\n<p>The panel discusses how the cruise industry is adapting to changes in product complexity, rising customer expectations and new digital technologies. The focus lies on the role of online and direct sales, how to deal with price and quality competition, and how platforms, OTAs and cruise lines can collaborate to enhance visibility, provide better advice and improve bookability. Meanwhile, it is becoming clear that AI will play a key role in inspiring, searching for and personalising the booking process in future.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\t\t<div class=\"embed-privacy-container is-disabled embed-youtube\" data-embed-id=\"oembed_a8dd254a837686d65132bb196f19e2d2\" data-embed-provider=\"youtube\" style=\"aspect-ratio: 800\/450;\">\t\t\t\t\t\t<button type=\"button\" class=\"embed-privacy-enable screen-reader-text\">Display &quot;The Future of Cruise Distribution \u2013 Online and Direct Channels in Focus&quot; from YouTube<\/button>\t\t\t\t\t\t<div class=\"embed-privacy-overlay\">\t\t\t\t<div class=\"embed-privacy-inner\">\t\t\t\t\t<div class=\"embed-privacy-logo\" style=\"background-image: url(https:\/\/fried-partner.de\/wp-content\/plugins\/embed-privacy\/assets\/images\/embed-youtube.png?ver=1.12.3);\"><\/div>\t\t<p>\t\tHier klicken, um den Inhalt von YouTube anzuzeigen.\t\t\t\t\t<br>\t\t\t\t\tLearn more in <a href=\"https:\/\/policies.google.com\/privacy?hl=de\" target=\"_blank\">YouTube\u2019s privacy policy<\/a>.\t\t<\/p>\t\t<p class=\"embed-privacy-input-wrapper\">\t\t\t<input id=\"embed-privacy-store-youtube-a8dd254a837686d65132bb196f19e2d2\" type=\"checkbox\" value=\"1\" class=\"embed-privacy-input\" data-embed-provider=\"youtube\">\t\t\t<label for=\"embed-privacy-store-youtube-a8dd254a837686d65132bb196f19e2d2\" class=\"embed-privacy-label\" data-embed-provider=\"youtube\">\t\t\t\tAlways display content from YouTube\t\t\t<\/label>\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<div class=\"embed-privacy-footer\"><\/div>\t\t\t<\/div>\t\t\t\t\t\t<div class=\"embed-privacy-content\">\t\t\t\t<script>var _oembed_a8dd254a837686d65132bb196f19e2d2 = '{\\\"embed\\\":\\\"&lt;iframe title=&quot;The Future of Cruise Distribution &ndash; Online and Direct Channels in Focus&quot; width=&quot;800&quot; height=&quot;450&quot; src=&quot;https:\\\\\/\\\\\/www.youtube-nocookie.com\\\\\/embed\\\\\/iIv5dOPz9Rs?feature=oembed&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen&gt;&lt;\\\\\/iframe&gt;\\\"}';<\/script>\t\t\t<\/div>\t\t<\/div>\t\t\n<\/div><\/figure>\n\n\n\n<p>With high-calibre panels, strategic perspectives and in-depth discussions, the <strong>ITB Berlin Convention <\/strong>has once again confirmed its role as the central think tank of the international travel industry.<\/p>\n\n\n\n<p>We would like to thank all speakers, partners and participants in the <em>Tour Operator &amp; Travel Sales<\/em> and <em>Carrier &amp; Cruise<\/em> tracks \u2013 and we are already looking forward to the <strong>ITB Berlin Convention 2027!<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Berlin, March 2026 \u2013 Under the motto \u2018Leading Tourism into Balance.\u2019, ITB Berlin Convention once again brought together representatives of the international travel industry. In the Tour Operator &amp; Travel &#8230;<\/p>\n","protected":false},"author":20,"featured_media":18215,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[166,163],"tags":[328],"class_list":["post-18202","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lectures-and-events","category-study","tag-itb-convention-2026"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019 | Dr. Fried &amp; Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019 | Dr. Fried &amp; Partner\" \/>\n<meta property=\"og:description\" content=\"Berlin, March 2026 \u2013 Under the motto \u2018Leading Tourism into Balance.\u2019, ITB Berlin Convention once again brought together representatives of the international travel industry. In the Tour Operator &amp; Travel ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/\" \/>\n<meta property=\"og:site_name\" content=\"Dr. Fried &amp; Partner\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-06T14:34:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-06T14:35:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fried-partner.de\/wp-content\/uploads\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3-1024x443.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"443\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Franziska Maier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Franziska Maier\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/\"},\"author\":{\"name\":\"Franziska Maier\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#\\\/schema\\\/person\\\/8465208dfa430e70ec32b51e4fa2063e\"},\"headline\":\"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019\",\"datePublished\":\"2026-03-06T14:34:24+00:00\",\"dateModified\":\"2026-03-06T14:35:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/\"},\"wordCount\":1311,\"publisher\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fried-partner.de\\\/wp-content\\\/uploads\\\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png\",\"keywords\":[\"ITB Convention 2026\"],\"articleSection\":[\"Lectures and Events\",\"Study\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/\",\"url\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/\",\"name\":\"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019 | Dr. Fried &amp; Partner\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fried-partner.de\\\/wp-content\\\/uploads\\\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png\",\"datePublished\":\"2026-03-06T14:34:24+00:00\",\"dateModified\":\"2026-03-06T14:35:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/#primaryimage\",\"url\":\"https:\\\/\\\/fried-partner.de\\\/wp-content\\\/uploads\\\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png\",\"contentUrl\":\"https:\\\/\\\/fried-partner.de\\\/wp-content\\\/uploads\\\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png\",\"width\":1920,\"height\":830},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/leading-tourism-into-balance-highlights-of-the-itb-convention\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/\",\"name\":\"Dr. Fried & Partner\",\"description\":\"Management Consulting Tourismus\",\"publisher\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#organization\",\"name\":\"Dr. Fried & Partner\",\"url\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/fried-partner.de\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Header_Logo.svg\",\"contentUrl\":\"https:\\\/\\\/fried-partner.de\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/Header_Logo.svg\",\"width\":377,\"height\":75,\"caption\":\"Dr. Fried & Partner\"},\"image\":{\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/de.linkedin.com\\\/company\\\/dr-fried-und-partner-gmbh\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/#\\\/schema\\\/person\\\/8465208dfa430e70ec32b51e4fa2063e\",\"name\":\"Franziska Maier\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e02584eeb8b686227cada721d8a7b54f7ebbed30cade29dc2d82ebb90dcb6912?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e02584eeb8b686227cada721d8a7b54f7ebbed30cade29dc2d82ebb90dcb6912?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e02584eeb8b686227cada721d8a7b54f7ebbed30cade29dc2d82ebb90dcb6912?s=96&d=mm&r=g\",\"caption\":\"Franziska Maier\"},\"url\":\"https:\\\/\\\/fried-partner.de\\\/en\\\/author\\\/franziska-maier\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019 | Dr. Fried &amp; Partner","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/","og_locale":"en_US","og_type":"article","og_title":"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019 | Dr. Fried &amp; Partner","og_description":"Berlin, March 2026 \u2013 Under the motto \u2018Leading Tourism into Balance.\u2019, ITB Berlin Convention once again brought together representatives of the international travel industry. In the Tour Operator &amp; Travel ...","og_url":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/","og_site_name":"Dr. Fried &amp; Partner","article_published_time":"2026-03-06T14:34:24+00:00","article_modified_time":"2026-03-06T14:35:16+00:00","og_image":[{"width":1024,"height":443,"url":"https:\/\/fried-partner.de\/wp-content\/uploads\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3-1024x443.png","type":"image\/png"}],"author":"Franziska Maier","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Franziska Maier","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/#article","isPartOf":{"@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/"},"author":{"name":"Franziska Maier","@id":"https:\/\/fried-partner.de\/en\/#\/schema\/person\/8465208dfa430e70ec32b51e4fa2063e"},"headline":"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019","datePublished":"2026-03-06T14:34:24+00:00","dateModified":"2026-03-06T14:35:16+00:00","mainEntityOfPage":{"@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/"},"wordCount":1311,"publisher":{"@id":"https:\/\/fried-partner.de\/en\/#organization"},"image":{"@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/#primaryimage"},"thumbnailUrl":"https:\/\/fried-partner.de\/wp-content\/uploads\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png","keywords":["ITB Convention 2026"],"articleSection":["Lectures and Events","Study"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/","url":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/","name":"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019 | Dr. Fried &amp; Partner","isPartOf":{"@id":"https:\/\/fried-partner.de\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/#primaryimage"},"image":{"@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/#primaryimage"},"thumbnailUrl":"https:\/\/fried-partner.de\/wp-content\/uploads\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png","datePublished":"2026-03-06T14:34:24+00:00","dateModified":"2026-03-06T14:35:16+00:00","breadcrumb":{"@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/#primaryimage","url":"https:\/\/fried-partner.de\/wp-content\/uploads\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png","contentUrl":"https:\/\/fried-partner.de\/wp-content\/uploads\/LinkedIn-Instagram-ITB-Post-Ankuendigung-Tagesuebersicht-3.png","width":1920,"height":830},{"@type":"BreadcrumbList","@id":"https:\/\/fried-partner.de\/en\/leading-tourism-into-balance-highlights-of-the-itb-convention\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/fried-partner.de\/en\/home\/"},{"@type":"ListItem","position":2,"name":"\u2018Leading Tourism into Balance.\u2019\u2013 Highlights of the ITB Convention Tracks \u2018Tour Operator &amp; Travel Sales\u2019 and \u2018Carrier &amp; Cruise\u2019"}]},{"@type":"WebSite","@id":"https:\/\/fried-partner.de\/en\/#website","url":"https:\/\/fried-partner.de\/en\/","name":"Dr. Fried & Partner","description":"Management Consulting Tourismus","publisher":{"@id":"https:\/\/fried-partner.de\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fried-partner.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/fried-partner.de\/en\/#organization","name":"Dr. Fried & Partner","url":"https:\/\/fried-partner.de\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fried-partner.de\/en\/#\/schema\/logo\/image\/","url":"https:\/\/fried-partner.de\/wp-content\/uploads\/2024\/07\/Header_Logo.svg","contentUrl":"https:\/\/fried-partner.de\/wp-content\/uploads\/2024\/07\/Header_Logo.svg","width":377,"height":75,"caption":"Dr. Fried & Partner"},"image":{"@id":"https:\/\/fried-partner.de\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/de.linkedin.com\/company\/dr-fried-und-partner-gmbh"]},{"@type":"Person","@id":"https:\/\/fried-partner.de\/en\/#\/schema\/person\/8465208dfa430e70ec32b51e4fa2063e","name":"Franziska Maier","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e02584eeb8b686227cada721d8a7b54f7ebbed30cade29dc2d82ebb90dcb6912?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e02584eeb8b686227cada721d8a7b54f7ebbed30cade29dc2d82ebb90dcb6912?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e02584eeb8b686227cada721d8a7b54f7ebbed30cade29dc2d82ebb90dcb6912?s=96&d=mm&r=g","caption":"Franziska Maier"},"url":"https:\/\/fried-partner.de\/en\/author\/franziska-maier\/"}]}},"_links":{"self":[{"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/posts\/18202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/comments?post=18202"}],"version-history":[{"count":3,"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/posts\/18202\/revisions"}],"predecessor-version":[{"id":18223,"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/posts\/18202\/revisions\/18223"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/media\/18215"}],"wp:attachment":[{"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/media?parent=18202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/categories?post=18202"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fried-partner.de\/en\/wp-json\/wp\/v2\/tags?post=18202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}