{"id":15416,"date":"2025-02-11T12:37:20","date_gmt":"2025-02-11T11:37:20","guid":{"rendered":"https:\/\/dreamy-galois.82-165-253-227.plesk.page\/about-us\/references\/"},"modified":"2025-05-06T18:34:50","modified_gmt":"2025-05-06T16:34:50","slug":"references","status":"publish","type":"page","link":"https:\/\/fried-partner.de\/en\/about-us\/references\/","title":{"rendered":"References"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/husqvarna-logo-png_seeklogo-317678-e1739302641536.png\" alt=\"Husqvarna\" style=\"width:100px\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">The Dr. Fried &amp; Partner team guided us through our joint project in a highly structured, competent and motivated manner. The success of the project was always the main focus, and the entire team was willing to go the extra mile to achieve the desired result. <\/p>\n\n\n\n<p class=\"reference-name\">Hans Joachim Endress<\/p>\n\n\n\n<p class=\"reference-position\">Vice President Sales &amp; Service Central, Easter Europe<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Kuoni-Tumlare.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">Dr. Fried &amp; Partner has been our central partner for several years on our journey of digital transformation, supporting us in process analyses, designing our future IT strategy, and selecting and implementing our new core system. A structured and methodical approach, while also involving international teams, was essential to the success of the project. <\/p>\n\n\n\n<p class=\"reference-name\">John B. Gartman<\/p>\n\n\n\n<p class=\"reference-position\">Chief Technology Officer<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full reference-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"163\" src=\"https:\/\/fried-partner.de\/wp-content\/uploads\/ATG_Tickets.png\" alt=\"\" class=\"wp-image-16890\" style=\"object-fit:cover\" srcset=\"https:\/\/fried-partner.de\/wp-content\/uploads\/ATG_Tickets.png 310w, https:\/\/fried-partner.de\/wp-content\/uploads\/ATG_Tickets-300x158.png 300w\" sizes=\"auto, (max-width: 310px) 100vw, 310px\" \/><\/figure>\n\n\n\n<p class=\"reference-text\">With Dr. Fried &amp; Partner, we were able to successfully automate our customer service processes. Thanks to their strategic consulting and professional implementation, we now benefit from measurably increased efficiency, improved customer service, and noticeable relief for our teams in our Customer Service Center \u2013 and offer our customers a faster, more consistent service experience. At the same time, we are optimally positioned for future requirements and further growth.  <\/p>\n\n\n\n<p class=\"reference-name\">Kai Ricke<\/p>\n\n\n\n<p class=\"reference-position\">Managing Director<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/oebb-rail-tours-logo.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">For us, the high level of expertise in the difficult interface between tourism and mobility was crucial for the award of the contract. In addition, the network of consultants in the tourism sector was of extremely high value. <\/p>\n\n\n\n<p class=\"reference-name\">Eva Buzzi<\/p>\n\n\n\n<p class=\"reference-position\">Managing Director<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Gardena_Logo.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">The trusting collaboration with the Dr. Fried &amp; Partner team was always respectful and goal oriented. The results are an asset for us, and, thanks to their support, we can focus on key strategic issues for our future. Thanks to their professional and social skills, my management team always felt supported by the work they did, and we will be implementing further projects with Dr. Fried &amp; Partner.  <\/p>\n\n\n\n<p class=\"reference-name\">Thomas Sailer<\/p>\n\n\n\n<p class=\"reference-position\">Director Global After Sales<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/DB.svg\" alt=\"\" style=\"width:100px\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">A highly customised approach to specific issues throughout the entire process, with solutions that are not \u2018off the shelf\u2019.<\/p>\n\n\n\n<p class=\"reference-name\">Melanie Tuncer<\/p>\n\n\n\n<p class=\"reference-position\">Head of Customer Service Center<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Hotelplan_Group.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">Dr. Fried &amp; Partner has shown us ways to make our core systems fit for the future as part of the strategic development of these systems. This has enabled us to develop a clear vision of where our reservation systems journey is taking us.  <\/p>\n\n\n\n<p class=\"reference-name\">Roman Wetli<\/p>\n\n\n\n<p class=\"reference-position\">CIO<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/enbw.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">Dr. Fried und Partner provided us with highly competent advice on our customer-orientation project. The team was highly motivated, quickly familiarised themselves with the topics and were always willing to go the extra mile. A big thank you for the excellent cooperation!   <\/p>\n\n\n\n<p class=\"reference-name\">Stefan Pie<\/p>\n\n\n\n<p class=\"reference-position\">Advisor to the Board Member for Sales, Human Resources and Legal Affairs<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"601\" height=\"116\" src=\"https:\/\/fried-partner.de\/wp-content\/uploads\/Berge__Meer_Logo.svg\" alt=\"\" class=\"wp-image-15200\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">Dr. Fried &amp; Partner provided us with valuable insights with a well-founded market analysis. We were particularly impressed by the high degree of flexibility with which new requirements and changing framework conditions were addressed during the course of the project. <\/p>\n\n\n\n<p class=\"reference-name\">Marcel Mayer<\/p>\n\n\n\n<p class=\"reference-position\">Managing Director<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/S-Markt-Mehrwert.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">Together with Dr. Fried &amp; Partner, we have future-proofed our customer service units and implemented new, digital products and services for our customers. In particular, the internal project team, together with the Dr. Fried &amp; Partner consulting team, successfully implemented the measures in an agile manner, thanks to the holistic project approach and the comprehensive customer experience know-how. <\/p>\n\n\n\n<p class=\"reference-name\">Bernd-Peter R\u00fchmann<\/p>\n\n\n\n<p class=\"reference-position\">Head of Strategy &amp; Policy<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/adac_hansa.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">We had a very tight deadline for our project and a lot of content to cover. Dr. Fried und Partner exceeded our expectations with dedicated and comprehensive results.  <\/p>\n\n\n\n<p class=\"reference-name\">Ralf Trimborn<\/p>\n\n\n\n<p class=\"reference-position\">Board Member for Tourism and Travel<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Studiosus_Reisen_logo.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">It was impressive how quickly and thoroughly the consultants familiarized themselves with our subject matter. Perfect project management and in-depth knowledge of the travel market were the keys to success.  <\/p>\n\n\n\n<p class=\"reference-name\">Guido Wiegand<\/p>\n\n\n\n<p class=\"reference-position\">Chief Marketing Officer<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background\" style=\"background-color:#e6e6e6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/DERTOUR.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text\">Dr. Fried &amp; Partner is particularly characterised by a target-oriented and pragmatic approach that quickly brings benefits for the customer. <\/p>\n\n\n\n<p class=\"reference-name\">Dieter Z\u00fcmpel<\/p>\n\n\n\n<p class=\"reference-position\">Managing Director<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-baef362d wp-block-group-is-layout-grid\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Dr. Fried &amp; Partner team guided us through our joint project in a highly structured, competent and motivated manner. The success of the project was always the main focus, &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13910,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-15416","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>References | Dr. Fried &amp; Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fried-partner.de\/en\/about-us\/references\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"References | Dr. Fried &amp; Partner\" \/>\n<meta property=\"og:description\" content=\"The Dr. Fried &amp; Partner team guided us through our joint project in a highly structured, competent and motivated manner. 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