{"id":15416,"date":"2025-02-11T12:37:20","date_gmt":"2025-02-11T11:37:20","guid":{"rendered":"https:\/\/dreamy-galois.82-165-253-227.plesk.page\/about-us\/references\/"},"modified":"2025-05-06T18:34:50","modified_gmt":"2025-05-06T16:34:50","slug":"references","status":"publish","type":"page","link":"https:\/\/fried-partner.de\/en\/about-us\/references\/","title":{"rendered":"References"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large is-resized reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/husqvarna-logo-png_seeklogo-317678-e1739302641536.png\" alt=\"Husqvarna\" style=\"width:100px\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">The Dr. Fried &amp; Partner team guided us through our joint project in a highly structured, competent and motivated manner. The success of the project was always the main focus, and the entire team was willing to go the extra mile to achieve the desired result. <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Hans Joachim Endress<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Vice President Sales &amp; Service Central, Easter Europe<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Kuoni-Tumlare.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">Dr. Fried &amp; Partner has been our central partner for several years on our journey of digital transformation, supporting us in process analyses, designing our future IT strategy, and selecting and implementing our new core system. A structured and methodical approach, while also involving international teams, was essential to the success of the project. <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">John B. Gartman<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Chief Technology Officer<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-full reference-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"163\" src=\"https:\/\/fried-partner.de\/wp-content\/uploads\/ATG_Tickets.png\" alt=\"\" class=\"wp-image-16890\" style=\"object-fit:cover\" srcset=\"https:\/\/fried-partner.de\/wp-content\/uploads\/ATG_Tickets.png 310w, https:\/\/fried-partner.de\/wp-content\/uploads\/ATG_Tickets-300x158.png 300w\" sizes=\"auto, (max-width: 310px) 100vw, 310px\" \/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">With Dr. Fried &amp; Partner, we were able to successfully automate our customer service processes. Thanks to their strategic consulting and professional implementation, we now benefit from measurably increased efficiency, improved customer service, and noticeable relief for our teams in our Customer Service Center \u2013 and offer our customers a faster, more consistent service experience. At the same time, we are optimally positioned for future requirements and further growth.  <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Kai Ricke<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Managing Director<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/oebb-rail-tours-logo.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">For us, the high level of expertise in the difficult interface between tourism and mobility was crucial for the award of the contract. In addition, the network of consultants in the tourism sector was of extremely high value. <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Eva Buzzi<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Managing Director<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Gardena_Logo.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">The trusting collaboration with the Dr. Fried &amp; Partner team was always respectful and goal oriented. The results are an asset for us, and, thanks to their support, we can focus on key strategic issues for our future. Thanks to their professional and social skills, my management team always felt supported by the work they did, and we will be implementing further projects with Dr. Fried &amp; Partner.  <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Thomas Sailer<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Director Global After Sales<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large is-resized reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/DB.svg\" alt=\"\" style=\"width:100px\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">A highly customised approach to specific issues throughout the entire process, with solutions that are not \u2018off the shelf\u2019.<\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Melanie Tuncer<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Head of Customer Service Center<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Hotelplan_Group.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">Dr. Fried &amp; Partner has shown us ways to make our core systems fit for the future as part of the strategic development of these systems. This has enabled us to develop a clear vision of where our reservation systems journey is taking us.  <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Roman Wetli<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">CIO<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/enbw.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">Dr. Fried und Partner provided us with highly competent advice on our customer-orientation project. The team was highly motivated, quickly familiarised themselves with the topics and were always willing to go the extra mile. A big thank you for the excellent cooperation!   <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Stefan Pie<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Advisor to the Board Member for Sales, Human Resources and Legal Affairs<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"601\" height=\"116\" src=\"https:\/\/fried-partner.de\/wp-content\/uploads\/Berge__Meer_Logo.svg\" alt=\"\" class=\"wp-image-15200\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">Dr. Fried &amp; Partner provided us with valuable insights with a well-founded market analysis. We were particularly impressed by the high degree of flexibility with which new requirements and changing framework conditions were addressed during the course of the project. <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Marcel Mayer<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Managing Director<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/S-Markt-Mehrwert.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">Together with Dr. Fried &amp; Partner, we have future-proofed our customer service units and implemented new, digital products and services for our customers. In particular, the internal project team, together with the Dr. Fried &amp; Partner consulting team, successfully implemented the measures in an agile manner, thanks to the holistic project approach and the comprehensive customer experience know-how. <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Bernd-Peter R\u00fchmann<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Head of Strategy &amp; Policy<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/adac_hansa.png\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">We had a very tight deadline for our project and a lot of content to cover. Dr. Fried und Partner exceeded our expectations with dedicated and comprehensive results.  <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Ralf Trimborn<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Board Member for Tourism and Travel<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Studiosus_Reisen_logo.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">It was impressive how quickly and thoroughly the consultants familiarized themselves with our subject matter. Perfect project management and in-depth knowledge of the travel market were the keys to success.  <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Guido Wiegand<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Chief Marketing Officer<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group reference-wrapper wow fadeInUp has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e6e6e6\">\n<figure class=\"wp-block-image size-large reference-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/DERTOUR.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"reference-text wp-block-paragraph\">Dr. Fried &amp; Partner is particularly characterised by a target-oriented and pragmatic approach that quickly brings benefits for the customer. <\/p>\n\n\n\n<p class=\"reference-name wp-block-paragraph\">Dieter Z\u00fcmpel<\/p>\n\n\n\n<p class=\"reference-position wp-block-paragraph\">Managing Director<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-af40bc3b wp-block-group-is-layout-grid\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Dr. Fried &amp; Partner team guided us through our joint project in a highly structured, competent and motivated manner. The success of the project was always the main focus, &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13910,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-15416","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>References | Dr. Fried &amp; Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fried-partner.de\/en\/about-us\/references\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"References | Dr. Fried &amp; Partner\" \/>\n<meta property=\"og:description\" content=\"The Dr. Fried &amp; Partner team guided us through our joint project in a highly structured, competent and motivated manner. 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