{"id":14957,"date":"2024-08-14T18:14:26","date_gmt":"2024-08-14T16:14:26","guid":{"rendered":"https:\/\/dreamy-galois.82-165-253-227.plesk.page\/about-us\/team\/"},"modified":"2026-06-28T19:19:48","modified_gmt":"2026-06-28T17:19:48","slug":"team","status":"publish","type":"page","link":"https:\/\/fried-partner.de\/en\/about-us\/team\/","title":{"rendered":"Our team"},"content":{"rendered":"\n
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Our management team<\/h2>\n\n\n\n
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Dr. Markus Heller<\/p>\n\n\n\n

Managing Partner<\/p>\n<\/div>\n<\/div>\n\n\n\n

I have been a consultant since 1995 and managing partner of Dr Fried & Partner GmbH since 1998. After studying business administration in Vienna and Munich, I completed a doctorate in tourism at the University of St. Gallen. <\/p>\n\n\n\n

I support companies in the travel and tourism industry with strategic issues, the design of efficient organisations and the development of sustainable concepts and business models. One focus of my work is on customer centricity and sales strategies. <\/p>\n\n\n\n

My clients are international corporations, medium-sized companies and public clients. I am also active as a moderator and initiator in the industry and as an investor myself. <\/p>\n<\/div>\n\n\n\n

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Stephan Haller<\/p>\n\n\n\n

Managing Partner<\/p>\n<\/div>\n<\/div>\n\n\n\n

For over 25 years, I have been a management consultant with a passion for the areas of travel, events and mobility as well as sales and service. In 2003, I joined Dr Fried & Partner as a managing partner. The focus of my consultancy work is on supporting companies in their customer-centred orientation.<\/p>\n\n\n\n

My current project work focuses on the development and implementation of innovative after sales \/ technical support concepts \u2013 this includes topics such as digital transformation, the development of new business models, the optimisation of processes and organisations and increasing sustainability in customer service.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u201cShort decision-making paths are emphasised by a clear team culture of \u2018open doors\u2019. If support is needed in making decisions, the team and the managing partners are always available.\u201d <\/em><\/p>\n\n\n\n

Christoph Reisdorf<\/strong><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n

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Our team<\/h2>\n\n\n\n
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Swetlana Sartison<\/p>\n\n\n\n

Executive Assistant & Office Management<\/p>\n<\/div>\n\n\n\n

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Franziska Mosenheuer<\/p>\n\n\n\n

Head of Business Development<\/p>\n<\/div>\n\n\n\n

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Christoph Reisdorf<\/p>\n\n\n\n

Senior Consultant<\/p>\n<\/div>\n\n\n\n

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Anne Kaffka<\/p>\n\n\n\n

Consultant<\/p>\n<\/div>\n\n\n\n

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Celia Klaibor<\/p>\n\n\n\n

Consultant<\/p>\n<\/div>\n\n\n\n

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Verena Walter<\/p>\n\n\n\n

Consultant<\/p>\n<\/div>\n\n\n\n

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Felix Eichberger<\/p>\n\n\n\n

Junior Consultant<\/p>\n<\/div>\n\n\n\n

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Christoph Arne L\u00f6ffler<\/p>\n\n\n\n

Junior Consultant<\/p>\n<\/div>\n\n\n\n

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Franziska Maier<\/p>\n\n\n\n

Junior Consultant<\/p>\n<\/div>\n\n\n\n

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Johannes Reithmeier<\/p>\n\n\n\n

Working student <\/p>\n<\/div>\n\n\n\n

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Nathalie St\u00fcbler<\/p>\n\n\n\n

Working student <\/p>\n<\/div>\n\n\n\n

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Tami-Annika Hees<\/p>\n\n\n\n

Dual student<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u201cThe open culture is very impressive. The fact that you are involved in interesting projects from day one is a sign of trust! It makes you feel very valued.\u201d<\/em><\/p>\n\n\n\n

kununu<\/strong> review<\/strong><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n

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Our experts<\/h2>\n\n\n\n
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Michael Tenzer<\/p>\n\n\n\n

Consultant Partner<\/p>\n<\/div>\n\n\n\n

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Marina Ackermann<\/p>\n\n\n\n

Senior Advisor Online Sales & Digital<\/p>\n<\/div>\n\n\n\n

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Til Bucher<\/p>\n\n\n\n

Senior Advisor IT<\/p>\n<\/div>\n\n\n\n

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Corinna D\u00f6pkens<\/p>\n\n\n\n

Senior Advisor Business Travel Management<\/p>\n<\/div>\n\n\n\n

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Matthias Frede<\/p>\n\n\n\n

Senior Advisor Contact Center<\/p>\n<\/div>\n\n\n\n

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Beate Fr\u00f6hlich<\/p>\n\n\n\n

Senior Advisor Trainer & Coach<\/p>\n<\/div>\n\n\n\n

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Roland Gassner<\/p>\n\n\n\n

Senior Advisor Research<\/p>\n<\/div>\n\n\n\n

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Dr. Klaus Gassner<\/p>\n\n\n\n

Senior Advisor System Architecture<\/p>\n<\/div>\n\n\n\n

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Stephan Grothe<\/p>\n\n\n\n

Senior Advisor IT<\/p>\n<\/div>\n\n\n\n

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Elisabeth Hiltermann<\/p>\n\n\n\n

Senior Advisor Destination Management<\/p>\n<\/div>\n\n\n\n

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Daniela Hupfeld<\/p>\n\n\n\n

Senior Advisor Hospitality Structures<\/p>\n<\/div>\n\n\n\n

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Mirko Jacubowski<\/p>\n\n\n\n

Senior Advisor Crises & Emergency Management<\/p>\n<\/div>\n\n\n\n

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Jens Uwe Kern<\/p>\n\n\n\n

Senior Advisor Contact Center<\/p>\n<\/div>\n\n\n\n

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Axel M\u00fcller-Uderstadt<\/p>\n\n\n\n

Senior Advisor Tour Operator Customer Service<\/p>\n<\/div>\n\n\n\n

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Mariyan Nikolov<\/p>\n\n\n\n

Senior Advisor Quality Assurance Management<\/p>\n<\/div>\n\n\n\n

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Tom Reiter<\/p>\n\n\n\n

Senior Advisor Digital Business <\/p>\n<\/div>\n\n\n\n

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Dr. Hans-Joachim Schmidt<\/p>\n\n\n\n

Senior Advisor IT<\/p>\n<\/div>\n\n\n\n

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Andr\u00e9 Siegert<\/p>\n\n\n\n

Senior Advisor Business Intelligence<\/p>\n<\/div>\n\n\n\n

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Michele Vinciguerra<\/p>\n\n\n\n

Senior Advisor IT<\/p>\n<\/div>\n\n\n\n

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Bettina Wecker<\/p>\n\n\n\n

Senior Advisor Change Management<\/p>\n<\/div>\n\n\n\n

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Carola Westner<\/p>\n\n\n\n

Senior Advisor Customer Experience Management<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u201cThanks to the team, you quickly get the opportunity to work on a wide range of tasks in a variety of projects. The learning curve is super steep. Perfect for people who love tourism and thrive on it.\u201d<\/em><\/p>\n\n\n\n

kununu<\/strong> review<\/strong><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n

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Discover career opportunities at Dr. Fried & Partner!<\/h2>Career<\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Our management team Dr. Markus Heller Managing Partner I have been a consultant since 1995 and managing partner of Dr Fried & Partner GmbH since 1998. After studying business administration …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13910,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-stretched.php","meta":{"footnotes":""},"class_list":["post-14957","page","type-page","status-publish","hentry"],"yoast_head":"\nOur team | Dr. Fried & Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fried-partner.de\/en\/about-us\/team\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our team | Dr. Fried & Partner\" \/>\n<meta property=\"og:description\" content=\"Our management team Dr. Markus Heller Managing Partner I have been a consultant since 1995 and managing partner of Dr Fried & Partner GmbH since 1998. 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