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Travel and Transportation

Thanks to our long-established relations with clients, our expertise and consultative services are highly regarded in our area of business. Over a period of several decades, we have been assisting – and making a lasting impact on – companies in the tourism and transportation sectors by means of our skills and competencies for each stage of the tourism value chain.

Our clients range from travel agents and tour operators to service providers, such as transportation companies and the hotel industry, to providers of auxiliary services and industry-specific IT services. Our broad range of consulting services includes developing and/or reorganizing service and sales units and developing sales & marketing strategies.
Our specialist field also covers such activities as undertaking process cost analyses, creating commission models, and selecting IT systems to suit the particular sector.

In addition to sales & marketing projects, we provide clients with support and assistance in various other fields, including product strategies, the reengineering of purchasing processes, and personnel recruitment.

Parallel to our projects in the field of Tourism & Transportation, we carry out regular industry-specific studies, including our monthly Tourism Sales & Marketing Trends Index, the "Sales & Marketing Study 2007", and the benchmark study "Service and Sales Centers in the Tourism Industry".